Help Center

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QC Supply accepts credit cards (Visa, Mastercard, Discover, and American Express), John Deere Financial, and PayPal on our website. We also accept payment through a third-party service Affirm. (Details about paying with Affirm as well as their fees, terms and conditions, and privacy policy can be found at www.affirm.com. If you would like to pay by an alternate method, please give us a call.

On the payment page of checkout, select the "Bill To My Account" payment option.

We currently charge sales tax in the following states: AL, AR, AZ, CA, CO, CT, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, & WY. If you are shipping to one of these states and are tax-exempt, please complete the appropriate form located here. You can also fax a copy to (402) 352-8825 or email it to [email protected]

We're glad you asked. Our main headquarters is in Schuyler, Nebraska, about 60 miles west of Omaha. We have retail locations in Schuyler, Nebraska and Ames, Iowa. See details about all of our locations here.

Check out our Contact Us page for many contact options.

Please check the FDA website for more information: https://www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm

All prices are listed in US Dollars (USD)

Please visit our locations page to see all of our store locations! QC Supply Store Locations

To cancel an order, we recommend calling our customer service department at (888) 433-5275. You can also send us an email or live chat. Please make sure to provide your order confirmation number.

A return authorization number is required when returning an item. All items must be returned within 90 days from the date of purchase and returned in clean, salable condition. Please call us at 1 (888) 433-5275 or send an email to [email protected] to obtain your return authorization number.

View Our Full Return Policy

Your order will ship via the method chosen at checkout, most likely FedEx or USPS. For free shipping promotions, the item(s) will be shipped via cheapest way. In cases of an extra heavy or bulky order, we will ship via motor freight. Sometimes we do not have a product in stock and will need to drop ship it to you directly from our vendor. Shipping services available include ground, second-day air, and next day air.

We ship pharmaceuticals and vaccines the same way your veterinarian receives them. We pack cold ship items with frozen cool packs to maintain their effectiveness and are only shipped on Monday, Tuesday, and Wednesday.

Please see our map of expected delivery times.

Saturday delivery is available with Next-Day Air in some areas. If you would like Saturday delivery, please leave us a comment on your order and we will contact you concerning availability in your area.

FedEx and SpeeDee do not ship to P.O. Boxes. If you need to ship to a P.O. Box, please select USPS (United States Postal Service) as your shipping method (if available).

Use the Track Order page. Enter your Order ID and email address to view the status and other information about your order.

Check out our Contact Us page for many contact options.

When your order has the status of "Fulfilling", this simply means we have received your order and are preparing it for shipment. Once your order ships, you will be notified by email with tracking information.

Please see our Return Policy for more details or call us at 1 (888) 433-5275 for help with the return process.

Yes, we are able to ship most items internationally. Please see our International Shipping page for more information on placing an international order.