Privacy Policy

Effective Date: February 25, 2025

QC Supply (“we” or “us” or “our”) respects your privacy. This privacy policy explains how personal information about you is collected, used, and disclosed by QC Supply. Personal information covered by this policy includes information that is collected when you sign up to become a QC Supply member, use our websites, sign up for activities and events, or when you otherwise interact with us. We may supply different or additional notices of personal information practices specific to certain programs or activities.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our website. By accessing and using this website, you agree to this privacy policy. This policy may change from time to time (see Changes to This Privacy Policy). Your use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

CCPA Notice: We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this privacy policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our services to you.

Types of Data Collected

Personal Data

We collect several types of information from and about users of our website, including information that may personally identify you. This includes:

• Email address
• Your full name
• Phone number
• Address, state, province, zip/postal code, city
• Additional identifying information that you may provide to us

Non-Personal Data

We may also collect information that is about you but does not personally identify you. This includes:

• Account password
• Commercial information, such as the types of products you may purchase or the types of classes or events you may sign up for
• Usage data regarding details of your access to our site, such as your IP address, type of browser, access times, the pages you may visit on our site, and your search queries on our website

Tracking and Cookies Data

We use cookies, web beacons, and similar tracking technologies to track the activity on our site and hold certain information.

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from our site and stored on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our services.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Some content or applications on our website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our website. We do not control these third parties’ tracking tools or how they may be used. If you have any questions about such tools, you should contact the responsible provider directly.

Web Beacons are electronic images that may be used on our site or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened or acted upon.

For more information about the cookies we use, visit our Cookie Policy page.

Use of Data

QC Supply uses the collected data for various purposes:

• To provide and maintain our site and its contents
• To notify you about changes to our services
• To send you communications about QC Supply and partner products
• To allow you to participate in interactive features of our site when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve our services
• To monitor the usage of our site
• To detect, prevent, and address technical issues
• In any other way we may describe when you provide the information
• For any other purpose with your consent

Sharing of Personal Information

We may share information about you in the following ways:

• Sharing personal information with third parties who complete transactions, perform services on our behalf, or otherwise facilitate our business, including our service providers
• Sharing your information with our subsidiaries and affiliates
• Sharing our postal mailing list and general shopping information available with select companies that we believe may offer products or services of interest to you
• Sharing product reviews you may submit that will be publicly posted on our website, catalog, marketing materials, and other sites (such as social media sites)
• Sharing personal information as part of a corporate business transaction – such as a merger or acquisition – of all or a portion of our business to another company, joint venture, corporate reorganization, financing, or sale of company assets
• Sharing your information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide it, or otherwise with your consent

We do not sell, release, disclose, transfer, make available, or otherwise communicate orally, in writing, by electronic or other means, a consumer's personal information to another business or third party for monetary or valuable consideration.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

QC Supply will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

QC Supply may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with any legal obligation, including court orders, laws, legal process, or government or regulatory request
• To protect and defend the rights or property of QC Supply
• To prevent or investigate possible wrongdoing in connections with our services
• To protect the personal safety of users of our services or the public
• To protect against legal liability

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We are not responsible for the privacy policies and practices of such sites. We strongly advise you to review the privacy policy of every site that you visit.

Security of Data

The security of your data is very important to us but remember that no method of transmission of the internet, or method of electronic storage is 100% secure. QC Supply endeavors to use commercially reasonable physical, electronic, and procedural measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction while it is under our control. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our website.

Your Privacy Rights and Choices

Depending on your state of residence, your state laws may provide you with certain rights and choices regarding how we collect, maintain, disclose, and retain your information. Specifically, you may have the right to access and obtain a copy of the information we collect and maintain about you (the “right to access” and “right to data portability,” respectively), the right to correct inaccuracies in such information (“right to correct”), the right to opt out of your information being used for particular purposes (“right to opt-out”), and/or the right to request that we delete the information we maintain about you (“right to delete”).  

You may opt out of receiving promotional emails from QC Supply by following the instructions in those emails. You may also change your postal mail and email preferences by contacting us at qcsupply@qcsupply.com or 1-888-433-5275. If you opt-out, we may still send you non-promotional emails, such as emails about your orders, account, membership, or our ongoing business relations.

If your personal information changes, we invite you to correct or update your information on our website. If you’ve signed up for a QC Supply online account, you may change your email address, physical address, and other information. You may also request changes to your personal information and request that we not disclose your information to third parties for their own marketing purposes by contacting our Customer Service department at 1-888-433-5275.

You can choose to stop the collection of data by cookies on our site. Set your browser to remove and reject cookies set by QC Supply. If you choose to remove cookies or reject cookies, this could affect certain features or services on our site.

You may also have the ability to request access to personal information that is linked to your account. You can make a request to download your data into the "Privacy Center" of your account or contact us at qcsupply@qcsupply.com. Once a verifiable request is made, we will give you a copy of your data in less than 45 days (typically less than 24 hours). This can be downloaded in a portable spreadsheet format.

Should you ever decide to delete your account, you may do so in the "Privacy Center" of your account. If you terminate your account, any association between your account and the information we store will no longer be accessible through your account. However, any public activity on your account prior to deletion - such as public questions or reviews - will remain stored on our servers.

We may not facilitate with these requests if doing so would cause the information to be incorrect, if it would violate a law or legal obligation, if you have not provided sufficient information to complete the request, or if complying with the request would otherwise be impracticable. If we do not comply with a request, we will notify you and provide you with additional information, if necessary.

Notice for California Residents

The California Consumer Privacy Act (CCPA) provides consumers (California residents) with specific rights regarding their personal information. Our privacy policy and practices are updated to comply with CCPA regulations. We want you to be aware of the information we collect about you, the use and sharing of your information, and the rights and choices to your information. We will not discriminate against you for exercising any of your CCPA rights.

We collect the following categories of information, as categorized by CCPA:

·         Identifiers, such as name, postal address, email address, and phone number.

·         Personal information categories listed in the California Consumer Records statute (Cal. Civ. Code § 1798.80(e)), such as name. 

·         Commercial information, such as purchase history.

·         Internet or other similar network activity, such as your interactions with our website.

We may use or disclose the personal information we collect for one or more of the following business purposes:

·         To fulfill the reason you provided the information.

·         To provide, support, and develop our website, products, and services.

·         To maintain the safety, security, and integrity of our website, products, and services.

·         To comply with legal obligations.

·         To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred. 

We may disclose the information you provide to us to our service providers or business partners to facilitate these business purposes. We do not sell your personal information. The personal information we collect will be retained only as long as necessary to carry out the business purposes described herein.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the “effective date” at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions, comments or concerns about this policy or about our privacy practices, please call our customer service representatives at 1-888-433-5275 or send an email to qcsupply@qcsupply.com. You may also direct your privacy-related comments or questions to the following address:

• QC Supply, P.O. Box 581 Schuyler, NE 68661-0581