My LB White heater is about 5years old. I was having ignition problems. The parts I ordered were the correct ones, and came in a very timely fashion. The tech I talked to had actually worked on a lot of these heaters. Very helpful! I have owned big box store heaters and for the most part they are throwaways. If they give you problems during the warranty period they might replace the heater but there is no service. After warranty you’re on your own. You may pay a little bit more up front but QC will provide the parts and knowledge to keep it going for long time! Anything I’ve gotten from them is quality

My LB White heater is about 5years old. I was having ignition problems. The parts I ordered were the correct ones, and came in a very timely fashion. The tech I talked to had actually worked on a lot of these heaters. Very helpful! I have owned big box store heaters and for the most part they are throwaways. If they give you problems during the warranty period they might replace the heater but there is no service. After warranty you’re on your own. You may pay a little bit more up front but QC will provide the parts and knowledge to keep it going for long time! Anything I’ve gotten from them is quality